“This project has been removed. The rights could not be verified.”
Translation: You worked for free.
The platform allowed a project to go live, let the author hire me, and only after I submitted my work did ACX suddenly decide the rights weren’t in order. Why isn’t that verified before the project starts? Why are voice actors left holding the bag?
So I made a decision:
No more royalty-share on ACX.
From now on, I only take audiobook work when the rate is agreed up front, and I get paid per finished hour.
But this past week, I ran into a new version of the same old problem.
A client hired me on Fiverr—not ACX—and paid upfront with the intention of uploading the finished audiobook to ACX herself. I delivered clean, professional, ACX-compliant audio on time. Then came the delay in accepting delivery. The excuses. And finally the explanation:
ACX rejected the upload due to rights issues—and now she’s hesitant to complete the order.
So I still might not get paid. Not because of anything I did wrong—but because ACX doesn’t verify copyrights until after the work is done.
Now to be clear, Fiverr has its own issues. I once had a client insist that I deliver a 45-second script in 15 seconds—and when I (politely) explained that John Moschitta himself couldn’t pull that off, Fiverr still told me, “We can’t force a buyer to accept delivery.”
But this current situation? It’s different.
This time, I don’t blame the buyer. I blame ACX.
Her intentions were good. She expected to pay. But ACX’s flawed upload process burned us both. The system failed again—and the voice actor’s the one left empty-handed.
This has to stop.
🎙 To my fellow voice actors: Stop taking royalty-share projects unless you’ve verified the client holds the rights. Don’t assume ACX will protect you—they won’t.
🛠 To ACX: Fix your broken approval process. Require documentation up front. Your current model enables bad faith publishing and punishes good faith freelancers.
📣 To authors and producers: Hire talent the right way. Pay a fair rate. Verify your rights. Don't wait until after you’ve got the audio in hand to find out your project isn’t going anywhere.
I’m Mark Bowen—a voice actor who brings humanity, edge, and intelligence to every read. I don’t sound like a robot, and I don’t phone it in. I’m proud of my work, and I respect my clients. All I ask is the same in return.
If you’re looking for a voice that brings your project to life—and a collaborator who values professionalism--I’d love to work with you.
In the meantime, to all my VO colleagues out there:
Let’s raise our voices. Let’s demand better.